Privacy Policy

Last Updated: September 17, 2025

Aegle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service depends on the content and materials you use, and includes:

Personal Data

Demographic and other personally identifiable information (such as your name, email address, and health information related to your glucose monitoring) that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Service. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Health Data

Information related to your health, including continuous glucose monitoring (CGM) data, which you connect and share with Aegle. This data is used to provide personalized insights and suggestions for managing your glucose patterns.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Service to you.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Generate a personal profile about you to make your visit to the Service more personalized.
• Increase the efficiency and operation of the Service.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Notify you of updates to the Service.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the Service.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.
• Assist law enforcement and respond to subpoena.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Other Third Parties

We do not sell or share your data with third parties for their direct marketing purposes without your explicit consent. Your health data is never sold or shared with third parties.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5. Account Deletion and Data Removal

You have the right to delete your account and request the removal of your personal data from our Service at any time. To initiate this process, please send an email to [email protected] with the subject line "Account Deletion and Data Removal Request."

In your email, please include:

• Your full name associated with the account.
• The email address used to register your account.
• A brief reason for your request (optional, but helps us improve).

Upon receiving your request, we will:

• Confirm your identity to ensure the security of your data.
• Initiate the deletion of your account and all associated personal data from our active databases.
• Ensure that your health data (including CGM data) is permanently removed.
• Provide you with confirmation once the deletion process is complete.

Please note that while most data will be removed promptly, some residual data may remain in our backup systems for a limited period due to technical and operational requirements. This data will be securely isolated and eventually purged in accordance with our data retention policies. We aim to complete all data removal requests within 30 days of verified receipt.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: [email protected]